Very nice check-in experience. Must say the Lady Manager was exceptional in her making us feel welcome and explaining all the alternatives to us due to the fact that we were not able to use the Lounge per our booked preferred room. Very nice service in the Garden Tower 40F breakfast time; also had a shabu-shabu lunch -- again the lady serving us was super good. All in all, it has been very nice staying the Executive House Zen.
Ka
maggio 2023
Morgan
marzo 2025
Beautiful property, great amenities, friendly staff. Very clean. Loved it. ❤️
Emilia
aprile 2024
Fantastic hotel, staff are amazing so helpful nothing is too much trouble. Afternoon tea, snacks, nightcap service food was fantastic. Rooms are a good size and very comfortable.
Andrea
ottobre 2023
Lots of towers Gym reserved for 18 guests only The garden looks nice
Bobby
aprile 2023
Great central location. Wonderful service and facilities.
Miyako
maggio 2024
The staff in the hotel were friendly - though when we raised an issue did not really offer a suitable alternative. Executive lounge was nice, with great views of the Tokyo skyline. Luggage team were good.
Karl
luglio 2023
It was a typical 5 star
Jared
febbraio 2025