Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
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Very nice check-in experience. Must say the Lady Manager was exceptional in her making us feel welcome and explaining all the alternatives to us due to the fact that we were not able to use the Lounge per our booked preferred room. Very nice service in the Garden Tower 40F breakfast time; also had a shabu-shabu lunch -- again the lady serving us was super good. All in all, it has been very nice staying the Executive House Zen.
Ka
พฤษภาคม 2566
Morgan
มีนาคม 2568
Beautiful property, great amenities, friendly staff. Very clean. Loved it. ❤️
Emilia
เมษายน 2567
Fantastic hotel, staff are amazing so helpful nothing is too much trouble. Afternoon tea, snacks, nightcap service food was fantastic. Rooms are a good size and very comfortable.
Andrea
ตุลาคม 2566
Lots of towers Gym reserved for 18 guests only The garden looks nice
Bobby
เมษายน 2566
Great central location. Wonderful service and facilities.
Miyako
พฤษภาคม 2567
The staff in the hotel were friendly - though when we raised an issue did not really offer a suitable alternative. Executive lounge was nice, with great views of the Tokyo skyline. Luggage team were good.
Karl
กรกฎาคม 2566
It was a typical 5 star
Jared
กุมภาพันธ์ 2568
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