Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN
What Guests Say
Although the hotel is little bit out dated, the executive room is still comfortable. The breakfast in satsuki is great. The executive lounge is comfortable and nice view. Hotel location is near to almost everywhere. Very convenient. Especially thanks to Kodama san from executive lounge, she is really helpful and patient, as well as professional.
Tunyun
June 2025
Very nice check-in experience. Must say the Lady Manager was exceptional in her making us feel welcome and explaining all the alternatives to us due to the fact that we were not able to use the Lounge per our booked preferred room. Very nice service in the Garden Tower 40F breakfast time; also had a shabu-shabu lunch -- again the lady serving us was super good. All in all, it has been very nice staying the Executive House Zen.
Ka
May 2023
Morgan
March 2025
Beautiful property, great amenities, friendly staff. Very clean. Loved it. ❤️
Emilia
April 2024
I love everything, exceed my expectations.
Isidro
May 2025
Fantastic hotel, staff are amazing so helpful nothing is too much trouble. Afternoon tea, snacks, nightcap service food was fantastic. Rooms are a good size and very comfortable.
Andrea
October 2023
Lots of towers Gym reserved for 18 guests only The garden looks nice
Bobby
April 2023
Great central location. Wonderful service and facilities.
Miyako
May 2024
The staff in the hotel were friendly - though when we raised an issue did not really offer a suitable alternative. Executive lounge was nice, with great views of the Tokyo skyline. Luggage team were good.
Karl
July 2023
It was a typical 5 star
Jared
February 2025
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